Privacy Policy
PRIVACY POLICY
Last Updated: September 8, 2026
This Privacy Policy explains how Akıllı Ev Aletlerim ("Site", "we", "us", or "Company") collects, uses, stores, and shares your personal information when you visit our website, use our services, make a purchase through akillievaletlerim.com, or otherwise communicate with us.
For the purposes of this Privacy Policy, "you" and "your" refers to customers, website visitors, and other individuals who use our Services or share their personal data with us.
By using our Site and benefiting from our Services, you agree to the processing of your personal information as described in this Privacy Policy. If you do not agree to this Policy, please do not use the Site or our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our privacy practices, operational needs, or legal and regulatory requirements.
The updated Privacy Policy will be effective from the date it is published on our website. In case of changes, we will also update the "Last Updated" date.
How We Collect and Use Your Personal Information
To provide our services, we may collect your personal information from different sources and through various methods.
The personal information we collect may vary depending on how you interact with us and how you use our Services.
We generally use your personal information for the following purposes:
- To receive and process your orders,
- To provide our products and services,
- To carry out payment and billing transactions,
- To prepare and deliver your orders,
- To manage return and exchange processes,
- To provide customer service and support,
- To evaluate your requests and complaints,
- To ensure the security of our website,
- To improve our services and enhance user experience,
- To fulfill our legal obligations,
- To help prevent fraud and abuse,
- To conduct marketing and communication activities when necessary.
What Personal Information Do We Collect?
Depending on your interaction with our Site, we may collect the following categories of personal information.
Information We Collect Directly From You
Information you share directly with us through our Services may include:
- Contact information: Name, surname, email address, phone number, and delivery address.
- Order information: Products ordered, order number, billing information, delivery and billing addresses.
- Account information: Information associated with your user account if you create a membership.
- Customer support information: Information you share in your communications with us via email, contact form, WhatsApp, or other communication channels.
- Transaction information: Information related to purchases, returns, exchanges, and other shopping transactions.
Your card and bank details used during payment transactions may be processed by payment service providers. Akıllı Ev Aletlerim does not store card information that is not necessary for the execution of the payment process in its own systems.
Information We Collect About Your Usage
When you visit and use our Site, certain technical and usage information may be collected automatically.
This information may include:
- IP address,
- Device type,
- Browser type,
- Operating system,
- Internet connection information,
- Pages visited,
- Actions performed on the Site,
- Time spent on the Site,
- Referral sources
This information may be used to ensure the security of our Site, improve its performance, and enhance the user experience.
Information We Obtain From Third Parties
We may also obtain certain information about you from third-party service providers with whom we collaborate to provide our services.
These may include:
- Shopify and e-commerce infrastructure services,
- Payment service providers,
- Shipping and logistics companies,
- Analytics and measurement services,
- Customer support services,
- Advertising and marketing service providers.
Information obtained from third parties is processed in accordance with applicable legislation and the purposes specified in this Privacy Policy.
How We Use Your Personal Information?
Provision of Products and Services
We may use your personal information to receive your orders, process your payments, prepare and deliver your products, generate invoices, manage return and exchange processes, and provide after-sales support.
Marketing and Advertising
Where necessary and in accordance with applicable legislation, we may use your personal information to communicate with you about our products, campaigns, and services, and to provide you with relevant advertising and promotional content.
If you do not wish to receive marketing communications, you can use the unsubscribe options in the relevant communication channel or contact us.
Security and Fraud Prevention
We may use your personal information to detect and prevent fraudulent transactions, fraud, abuse, and security threats.
Customer Service and Service Improvement
We may use your personal information to respond to customer requests, resolve issues, improve our service quality, and enhance your shopping experience.
Cookies
As Akıllı Ev Aletlerim, we may use cookies and similar technologies to ensure the proper functioning of our website, improve user experience, analyze site traffic, and support advertising and marketing activities when necessary.
Through cookies, certain information about your device, browser, visited pages, and usage behavior within the Site may be collected.
You can choose to accept or block cookies through your browser settings. However, disabling some cookies may cause certain features of the Site to not function properly.
For more information about the cookies used in the Shopify infrastructure, you can refer to Shopify's relevant policies.
How We Share Personal Information?
We may share your personal information with third parties only to the extent necessary and in accordance with applicable legislation.
These parties may include:
- Shipping and logistics companies,
- Payment service providers,
- Shopify and technology service providers,
- Accounting and financial service providers,
- Information technology and infrastructure service providers,
- Customer support service providers,
- Advertising and marketing service providers,
- Legal and financial advisors,
- Authorized public institutions and organizations.
Your personal information is not sold to third parties unless there is a legal obligation or the necessary legal conditions arise.
User-Generated Content
You may be allowed to share product reviews or other user content on our Site.
Information you voluntarily share in the public areas of our Site may be visible to other Site visitors.
Therefore, we advise you not to share your personal or confidential information in public areas.
Third-Party Websites and Links
Our Site may contain links to third-party websites or services.
Akıllı Ev Aletlerim is not responsible for the privacy practices of these sites. We recommend that you review the privacy and terms of use of third-party websites before using them.
Children's Privacy
Our services are not intended for children. We take care not to knowingly collect personal information from children.
If you are a parent or legal guardian and believe that we have collected personal information from your child, please contact us.
Security and Storage of Your Information
We strive to implement appropriate technical and administrative security measures to protect the security of your personal information.
However, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure.
Your personal information may be stored for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and comply with obligations arising from relevant legislation.
Your Rights as a Personal Data Subject
Under Article 11 of the 6698 Personal Data Protection Law, you have the following rights regarding your personal data:
- To learn whether your personal data is processed,
- To request information if your personal data has been processed,
- To learn the purpose of processing your personal data,
- To learn whether your personal data is used in accordance with its purpose,
- To know the third parties to whom your personal data is transferred domestically or abroad,
- To request correction of your incomplete or incorrectly processed personal data,
- To request the deletion or destruction of your personal data within the framework of the conditions stipulated in the law,
- To request notification of corrections, deletions, or destructions made to your personal data to third parties,
- To object to the occurrence of a result against you by analyzing the processed data exclusively through automated systems,
- To demand compensation for damages if you suffer damage due to unlawful processing of your personal data.
How Can You Exercise Your Rights?
To exercise your rights under the KVKK, you can contact us using the contact information below:
MAT AKILLI EV ALETLERI SANAYI TICARET LIMITED SIRKETI
Brand: Akıllı Ev Aletlerim
Address: Yıldız Posta Caddesi No: 23, Esentepe Mahallesi, Şişli / İstanbul
Email: info@akillievaletlerim.com
Your applications will be evaluated and concluded within the procedures and periods stipulated in the relevant legislation.
Complaints
If you have any questions, requests, or complaints regarding the processing of your personal data, you can contact us first.
You can send your applications to:
Your legal rights under the KVKK are reserved.
Contact
If you have any questions about our Privacy Policy or the processing of your personal data, please contact us.
Akıllı Ev Aletlerim
MAT AKILLI EV ALETLERI SANAYI TICARET LIMITED SIRKETI
Address: Yıldız Posta Caddesi No: 23, Esentepe Mahallesi, Şişli / İstanbul
Email: info@akillievaletlerim.com
Tax Office / Tax No: 6132168650
Last Updated: September 8, 2026